What if I need to return a part to a supplier?
If an ordered part needs to be returned to a supplier, simply initiate a return from the ordered screen in Orderly. If the part still needs to be ordered, simply select from the remaining quote options.
Go to the job with ordered parts → click on the ‘Return part’ button on the part you’d like to return. In the Return Summary card, input the invoice number, choose a reason, add notes if any, and submit. We’ll notify the supplier and track the status. You can view your returns in the Returns Dashboard.
Go to the job with ordered parts → click on the ‘Return part’ button on the part you’d like to return. In the Return Summary card, input the invoice number, choose a reason, add notes if any, and submit. We’ll notify the supplier and track the status. You can view your returns in the Returns Dashboard.